Managed Router Service
NavLink’s Managed Router Service (MRS) provides network monitoring and remote non-intrusive management of customers on-premise routers, which are inter-networked through IP VPN MPLS connectivity services. Customers who subscribe to this service will get immediate access to tools and resources allowing them to better plan capacity and monitor network performance, as well as minimizing downtime with an affordable and predictable cost structure.
The service components consist of:
- Router provisioning
- Router installation
- Router configuration and enablement
- 24×7 Service desk
- Router monitoring and management
- Moves / Adds / Changes / Deletes
- Router maintenance
- Operational insights
Features
- Light non-intrusive remote monitoring and support
- Change management
- Configuration management
- Onsite technical assistance
- Hardware maintenance
- 24×7 Support from a 3 tiered in-country service desk
- Support for a wide range of devices
Benefits
- Faster resolution of Network and connectivity problems
- Minimize Maintenance Costs
- Better capacity planning
- Increased security
- Single point on contact for all connectivity and network problems
- Comprehensive solution including internal wiring
- Reduce investments and move to a subscription model (OPEX)
