Managed ICT Services

In addition to providing standard managed hosting services, and managed CPE services, NavLink’s approach to all projects is to provide an end-to-end solution where customers can completely outsource their IT services without having to worry about enablement projects, or dealing with multiple providers. NavLink complements the standard Managed CPE services with Managed ICT services that include but are not limited to:

• Site surveys
• Circuit Installation
• Hardware procurement and integration
• Topology design
• Site enablement (installation of racks and cabinets, internal wiring, site fit-out)
• Configuration and activation of active elements related to the service
• Running standard Acceptance Tests
• Risk assessments and audits

NavLink operations team acts as a center of excellence and knowledge for all Managed Services. It is formed of highly skilled and experienced IT professionals, with expertise in servers, storage, network, security, applications, and Cloud solutions. Throughout the years, NavLink has developed clear and well-defined processes and procedures that are in-line with the industry standards and best practices: ITIL V3, PMP, and ISO27001. Quality Management and Information Security are built into the day-to-day operations and methodology through project planning, documented processes, procedures, checklists and performance reviews. NavLink teams follow these processes to enable the Managed Services for every customer, and to provide those services during the contracted term in the best possible way, for ultimate customer satisfaction.