More and more service providers in the transport & travel industry are using the power and omnipresence of the Internet and mobile devices for communication, interaction, and transactions with their customers. Examples include the ports authority using an eCommerce scenario to interact with the ports community; the airline enabling their passengers to inquire about flight schedules and buy their tickets securely over the Web; and the online travel agency offering a wide range of products and value-added services, from business travel to last-minute holiday packages.
NavLink’s Business Consultants support transport & travel service providers in defining their online strategy and services, developing a business case, adapting their working methods, and determining the required applications and infrastructure.