Platform & Application Management
Managed Services alleviates the day to day infrastructure and application management, and security tightening.
We perform routine checks, OS patching, log analysis, and security management, to ensure infrastructure is running smoothly, while you can focus on core business and innovation.
NavLink Platform and Application Management Service is offered as part of NavLink managed services portfolio, and can serve customers hosted in NavLink managed data centers in France, Dubai, Doha, Saudi Arabia, Kuwait, and Oman, or on public clouds such as Amazon Web Services (AWS), Microsoft Azure, or Alibaba Cloud.
Platform & Application Management includes the following scope:
- 24×7 Customer facing Service Desk
- Consultancy and Design
- Proactive Monitoring
- Infrastructure Magement
- Windows and Linux OS Management
- Patching and Hotfixes
- Applications and Database Management
- Security Management
- Management of Network Devices
- Fault Handling
- Operational Insights and Reports
Managed Services Features
- Includes server hardware, and OS management
- Installation, configuration, and OS security
- Patching and hotfixes
- Syslog and event logs review and analysis
- Change management requests
- 24×7 Monitoring
- Corrective Measures
Managed Services Benefits
- 24 x 7 Proactive Monitoring and management
- Save on training additional resources on different platforms and applications
- Alleviates day to day application management headache
- Minimize investment in management tools
- Focus on application administration and usage rather than platform management and tuning
