Proactive Monitoring

Proactive Monitoring provides complete visibility on hosted equipment, and applications to increase uptime, and anticipate failures.

NavLink Proactive Monitoring is part of the Managed Services offered to customers hosted in NavLink’s managed data centers in France, Dubai, Doha, Saudi Arabia, Kuwait, and Oman. We can also enable Remote Monitoring and Management of resources on public clouds such as Amazon Web Services, Microsoft Azure, or Alibaba Cloud.

NavLink NOC monitors customer infrastructure uptime status, performance metrics, and preset thresholds and alerts the customer when any anomaly is detected. We also perform standard corrective measures based on pre-agreed standard operational procedures.

Proactive monitoring includes the following scope:

• Customer facing Service Desk
• Basic Reachability Monitoring
• Advanced Monitoring
• Servers and Operating Systems Health Checks
• Windows and Linux Monitoring
• Application and Database metrics
• Network Traffic and Bandwidth Monitoring
• Fault Handling
• Operation Reports